Welcome to Gratitude Done Right, your one-stop-shop for all things Happy Customers. Let us help you improve your customer experience and increase your revenue.
It all starts with an unexpected gift to your selected customer. The gift is fully branded with your logo, company story and shipped directly to your customers home each month.
We follow that us with a custom Happy Call to each of your customers that received a gift to ensure your customer had a great experience. If they didn’t have such a great experience, we notify you immediately to resolve any issues.
Then we ask if they will refer your company to friends and family. Our Happy Calls capture over 90% of customers who say they will refer your company because they had such a great experience and are very thankful for your gift of appreciation.
And if it’s a positive experience we ask if we can text them a google review for a 5-star rating
– we do this while we are on the phone with them to ensure they know how to, if not we walk them through how to leave the 5-star rating and any comments they may want to leave.
We'll help you streamline your marketing processes with marketing automation tools that save time and improve efficiency.
Our analytics team will help you track and measure your marketing performance, identify areas for improvement, and optimize your campaigns for success.
Open today | 09:00 am – 05:00 pm |
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