If you want to build your brand and increase customer referrals, you need to strongly emphasize how much you appreciate your customers
1. Talk to your customers personally if you can. They’ll love hearing from you.
2. Identify their underlying motivation– are they doing it to look good to others? To further a cause? To feel good about themselves?
3. Emphasize the benefit your customers and advocates see in your brand. Help them see, as clearly as possible, why it's in their interest to talk about your brand.
This is simple in theory, but a bit tougher in practice.
We've laid out our Gratitude Done Right program to put you in the shoes of your customer.
We'll take the time to learn about your company and your brand and develop a custom Gratitude Done Right program. Our goal is to increase your referrals while building your customer loyalty program. Don't leave your referrals to chance.
Our gifts are sent to your customers which opens the door to a personal call to your customers as a gracious Thank You for being your customer.
We find out how your customer's experience with your brand went. We let your customers be heard in a personal and caring manner.
With our dedicated team of concierges, your customers feel truly appreciated. Our Gratitude Done Right program is specifically designed to ensure your customers are talking about your brand and referring friends and family