Build customer loyalty through gifts of gratitude. Learn more about your customers with our concierge customer surveys service.
"Our clients mean everything to our business. Sending them something through Gratitude Done Right allowed us to express this in a way that was so much more personal and appreciated than a branded pen or notepad. We’re in the business of mailing “Upscale Offers for Life and Home”; it was only fitting that we send our advertisers an upscale gift thanking them for their loyalty."
Greg Thomson Owner/RSVP Indianapolis
“There are many reasons we choose to use Gratitude Done Right for referral marketing. First is, that it feels good to give back to those who have trusted us to supply and provide the flooring that they worked so hard for, next is the power of people sharing with friends and family about the experience they had and that positive vibe they feel after being surprised by the gift itself. Add to that their new concierge package to follow up with the client and make sure all their expectations were met, and you have the perfect system to make sure you retain a client for years to come.”
Greg Hill President / Brothers Floor Covering
Lasting customer loyalty requires an emotional connection with our customers.
That's where Gratitude Done Right comes in. We grow your customer loyalty program through Gratitude Done Right!
Gratitude Done Right has the customer loyalty program you need to build your business to increase google reviews and customer surveys. Your marketing program isn't complete without Gratitude Done Right.
As we all know, acquiring new customers isn’t easy. First, there’s finding them. Then, present to them. Then, propose your services to them. Then, closing the deal (hopefully). Then, make sure you put your best foot forward and do a good job for them. And, then there’s nurturing the relationship in order to get continued business.
Many companies fall short when it comes to nurturing their customer relationships. They’re so focused on chasing the next big thing that they forget about the gold mine that they have in their existing customer relationships. Showing your customers some love is actually pretty easy.
That’s where Gratitude Done Right comes in.
We ensure your customer appreciation program doesn’t require a super involved strategic plan. Simply identify your top tier customers, and even some from your second and third tiers that have good potential. Then we take over and become your Gratitude Concierges!
For the past 17 years, we have helped businesses create their brand presence and create exceptional gifts of gratitude. Our process is designed to empower your brand and create the WOW factor that makes your company memorable and increase Word of Mouth. Talk to us today about how we can support your growth and put the WOW in your track to success and profit.
We work with a large number of clients from various industries, including:
Our loyalty experts are ready assist you in developing a plan that drives your company loyalty program.
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